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Marketplace integration for 1,300+ channels with AI for product content, categories and attributes.
Akeneo AI features, pricing and GDPR (October 2026)
Product information management (PIM) with AI for product descriptions, asset tagging and supplier data.
Contact for pricingFree plan
Pricing: Contact for pricing
Cloud packages Growth, Advanced and Premium with a free trial; the package page lists Growth as "starting at $0 annually" without further conditions, Advanced and Premium by quote. A free open source Community Edition is also available.
What is Akeneo?
Akeneo is product information management software for brands, retailers and manufacturers that sell across many channels. Its AI generates and enriches product content, tags assets, extracts supplier data and maps products to channel requirements.
Akeneo's Product Cloud centralizes product data, digital assets and supplier onboarding and syndicates content to marketplaces, webshops and retail partners. Supplier Data Manager handles incoming supplier files, and PX Insights in higher tiers analyzes consumer signals. The company, Akeneo SAS, is based in Nantes, France, and customers shown on the website include American Eagle, Clarks, Snipes, Fanatics and Staples. Besides the paid cloud packages, Akeneo maintains a free open source Community Edition.
Akeneo AI features and use cases
- Drafts and enriches product descriptionsGenerative AI writes product descriptions and fills attributes from existing data and assets, following configured prompts and brand voice. Content teams publish new products faster and keep text consistent across a large catalog.
- Reads supplier data automaticallyAI extraction in Supplier Data Manager pulls product information out of supplier files, maps it to the internal data model and normalizes values. Category teams spend less time copying spreadsheets and fixing units.
- Tags assets and maps channelsAutomated asset tagging labels product images, and AI channel mapping aligns product data with the attribute requirements of each marketplace or retailer. Fewer listings are rejected for missing or misplaced attributes.
What sets Akeneo apart
- Open source Community Edition available free of charge alongside paid cloud packages.
- SSO via SAML 2.0 and OpenID Connect is included in all cloud packages; hosted on Google Cloud Platform.
Where Akeneo is strongest
France Available internationally
Akeneo SAS is headquartered in Nantes, France, where the open source PIM was created.
Questions to ask before you buy Akeneo
Akeneo holds ISO/IEC 27001:2022 but only a SOC 2 Type I report, and the hosting region on Google Cloud is not stated publicly; ask for both details and the data processing agreement. Clarify which AI features and model options are in your package, since the package comparison lists several of them, such as Supplier Data Manager, content generation and asset tagging, as add-ons.
Using Akeneo in the EU: GDPR and AI Act
- Data locationNot published by the vendor.
- Data processing agreementNot published by the vendor: ask for one (Art. 28 GDPR).
- EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.
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Questions about Akeneo
Is there a free version of Akeneo?
Yes. Akeneo maintains a free open source Community Edition. The package page lists the Growth cloud package as starting at $0 annually and prices Advanced and Premium by quote; all three cloud packages come with a free trial.
Does Akeneo support single sign-on?
Yes. According to the security page, SSO works via SAML 2.0 and OpenID Connect with identity providers such as Okta, Azure Active Directory and Google Workspace.
Where is Akeneo hosted?
Akeneo runs on Google Cloud Platform. The privacy policy says personal data is processed within the EEA whenever possible.
Akeneo update historyno updates yet
No changes recorded for Akeneo yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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