Freemium🇮🇪
Workflow platform from Dublin for IT and security teams with AI agents, chat copilots and MCP connectivity, also self-hosted.
Darktrace AI features, pricing and GDPR (October 2026)
Security platform with self-learning AI that spots anomalies across network, email and cloud and responds automatically.
Contact for pricing
Pricing: Contact for pricing
No prices on the website, pricing by quote (as of September 2026).
What is Darktrace?
Darktrace is a cybersecurity platform that uses self-learning AI to detect unusual behavior in networks, email and cloud services and to contain attacks automatically. It suits organizations with their own security or IT operations team.
Darktrace offers network detection and response for hybrid environments, email security and protection for AI usage on one platform. The company was founded in 2013, is headquartered in Cambridge, UK, and states it has more than 2,300 employees and around 10,000 customers in 110 countries.
Darktrace AI features and use cases
- Investigates alerts on its ownCyber AI Analyst works through alerts from Darktrace and other security tools, follows the trail like an analyst would and writes a plain-language summary with next steps. The SOC reviews finished investigations instead of starting from raw alerts.
- Learns what normal looks likeSelf-learning models build a picture of normal activity for users and devices and flag deviations, including subtle attacker behavior. This helps catch attacks that signature-based tools have not seen before.
- Contains attacks automaticallyAutonomous Response blocks malicious actions such as unusual connections while regular work continues. The team gains time to analyze a critical incident before it spreads.
What sets Darktrace apart
- Offers customer data hosting on AWS, Google Cloud and Azure in regions including the US, UK, EU, Australia, Singapore, UAE and South Africa.
- Holds ISO/IEC 42001 for AI management in addition to ISO/IEC 27001:2022 and ISO/IEC 27018.
Where Darktrace is strongest
United Kingdom Available internationally
Darktrace is headquartered in Cambridge, United Kingdom, where it also runs its AI research center.
Questions to ask before you buy Darktrace
Pricing is only available by quote, so ask for the cost of each module and for the included AI features. Choose the hosting region in the contract, since several regions are offered. The data processing agreement is provided on request. UK buyers should check the handling of monitoring data under the Data (Use and Access) Act 2025.
Using Darktrace in the EU: GDPR and AI Act
- Data locationMultiple regions, EU region available (according to the vendor). Hosting regions: United States, Canada, United Kingdom, EU, Australia, Singapore, United Arab Emirates, South Africa, Japan.
- Data processing agreementOn request. Subprocessor list (opens in a new tab).
- EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.
Darktrace reviews
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Questions about Darktrace
Where can Darktrace store customer data?
The trust center lists AWS, Google Cloud and Azure regions in the US, Canada, UK, Ireland, the Netherlands, Australia, Singapore, the UAE and South Africa. Customers can therefore keep data in the EU.
Does Darktrace publish prices?
No. At the time of our check in September 2026 the website showed no prices, so costs are set by quote.
Which products does Darktrace offer besides network security?
The website lists email security, hybrid network protection and a product for securing AI usage. All run on the same behavioral AI platform.
Darktrace update history2 updates
- Darktrace lists Japan as an additional hosting region on its trust portal. Source (opens in a new tab)
- Darktrace lists IRAP among its certifications on its trust portal. Source (opens in a new tab)
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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