Kolleno AI features and pricing (October 2026)

Kolleno is order-to-cash software from London for companies from about €1 million turnover up to large enterprises. It automates collections, payments, cash application and credit risk, with AI for follow-ups, matching, dispute handling and cash forecasting.

Kolleno bundles automated collections, a customizable payment portal, a shared collections inbox, reconciliation, customer portfolios, reporting and credit risk monitoring. It connects to Xero, QuickBooks and Sage Intacct in smaller plans and to NetSuite, SAP, Oracle Fusion and Microsoft Dynamics 365 in the Enterprise plans. The company is based in London with an office in New York and says more than 1,000 collection teams use it, naming customers such as Rakuten, 1Password, Deel, Miro and Wise.

• Chases invoices automaticallyAI Follow-ups send collection messages without a collector scheduling each reminder. The team handles replies and exceptions, and plans include a set number of SMS messages and calls for outreach beyond email.
• Matches and reconciles paymentsAI Powered Matching pairs incoming payments with invoices, and AI Reconciliation learns patterns for complex cases such as partial or combined payments. Accountants clear unapplied cash faster and with fewer manual lookups.
• Prioritizes disputesAI Dispute Prioritization ranks open disputes, and the disputes module tracks each case through a workflow. Receivables managers see which disputes need attention first and can assign them to the right person accordingly.
• Warns about credit riskAI Risk Detection is part of credit risk management with real-time monitoring and alerts. Credit controllers can react by adjusting credit limits or payment terms before a customer falls behind on payments.

• Publishes euro prices per user, starting at €545 per month on annual billing, with a free trial.
• Lists ISO 27001 as well as SOC 1 Type II and SOC 2 Type II, which helps with audit requirements.
• AI agent support starts at the Business Plus plan; the Enterprise plans add human agent support.

Kolleno is headquartered in London, has a second office in New York and names UK customers such as Wise.

Check the minimum number of users and which plan includes the AI agents you need, since AI agent support starts at Business Plus. SAP, NetSuite and Oracle Fusion connectors are part of the Enterprise plans, and some integrations cost extra. Request the SOC 1 Type II report for your auditors and ask about hosting region and data processing terms.

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