ai-toolfinder
ENDE
Submit a tool

Tray.ai AI features, pricing and GDPR (October 2026)

Enterprise integration and automation platform with Merlin Agent Builder and a gateway that exposes more than 700 connectors as MCP tools.

Automation & AI AgentsWorkflow automationAgent builders
Contact for pricingFree trial
Pricing: Contact for pricing

Pro, Team and Enterprise plans without published prices, quote via sales. Merlin Agent Builder, Agent Gateway, SSO and regional hosting are add-ons. Free trial available (as of September 2026).

Visit website Write a review
Visit website

What is Tray.ai?

Tray.ai is an integration and automation platform for mid-size and large companies that connects business applications, runs automated processes and adds a no-code builder for AI agents. It suits organizations with an IT or integration team.

Tray.ai offers workspaces for building integrations and automations across more than 700 connectors, with insights and log retention that grow with the plan. The Pro, Team and Enterprise plans are sold by quote. The company, Tray.ai, Inc., is based in San Francisco according to its data processing agreement. Customer data can be hosted in the United States, the European Union or Asia-Pacific, according to the trust page.

Tray.ai AI features and use cases

  • Builds AI agents without codeMerlin Agent Builder lets teams set up agents with guardrails and ingested company knowledge, then deploy them to several channels. Business teams get agents that use the same connectors as their integrations, without separate development projects.
  • Governs AI access to business systemsThe Agent Gateway for MCP turns the connector library into tools for MCP services and controls which services may use them. IT keeps one place to manage how AI assistants reach CRM, ERP or HR systems.
  • Combines agents with automated processesAgents can be part of the same workflows that move data between systems. This lets teams hand over steps such as answering requests or enriching records to an agent while the surrounding process stays rule based.

What sets Tray.ai apart

  • More than 700 connectors that can also serve as MCP tools through the Agent Gateway.
  • Data residency in the US, EU or Asia-Pacific, with regional hosting as an Enterprise add-on.
  • SOC 1 Type 2 and SOC 2 Type 2 reports examined by Schellman for August 2024 to July 2025.

Where Tray.ai is strongest

United States Available internationally

International without a documented country focus; data can be hosted in the US, the EU or Asia-Pacific.

Questions to ask before you buy Tray.ai

There are no public prices, and agent builder, MCP gateway, SSO and regional hosting are add-ons, so ask for a full quote with the modules you need. If you handle EU personal data, choose the EU region and review the public DPA and subprocessor list. Agents that act in HR or customer systems should keep a human approval step for consequential changes.

Using Tray.ai in the EU: GDPR and AI Act

  • Data locationMultiple regions, EU region available (according to the vendor). Hosting regions: United States, EU.
  • Data processing agreementPublic, read it here (opens in a new tab). Subprocessor list (opens in a new tab).
  • EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.

Tray.ai reviews

No reviews yet. Be the first to share how your team uses it.

Every review shows its verification level. We read each one before it goes live. How we check reviews

Questions about Tray.ai

Can Tray.ai store data in the EU?

Yes. The trust page lists data residency in the United States, the European Union and Asia-Pacific. Regional hosting is offered as an Enterprise add-on on the pricing page.

Is there a free trial?

Yes, Tray.ai offers a free trial. Prices for Pro, Team and Enterprise are only available through sales.

Which security reports are available?

Tray.ai lists SOC 1 Type 2 and SOC 2 Type 2 reports examined by Schellman & Company for August 1, 2024 to July 31, 2025, plus annual penetration tests.

Tray.ai update historyno updates yet

No changes recorded for Tray.ai yet.

Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.

Alternatives to Tray.ai

Tools in the same category (Workflow automation) with the most overlapping markets.

All 7 alternatives →

Compare Tray.ai with these alternatives →