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Lattice vs Culture Amp (September 2026): an independent comparison

Updated · 8 min · by
Key takeaways
  • Verdict: Lattice fits teams that run on reviews, goals and one-on-ones and want a published price. Culture Amp fits survey-led programs and buyers who need Australian hosting or ISO certificates.
  • Where Lattice leads: A public price list ($10 per seat per month for Performance, $4 for Engagement) and an AI agent included with every base product.
  • Where Culture Amp leads: Hosting regions in the US, the EU and Australia, ISO 27001 and ISO 42001 certificates, and survey AI such as Comment Summaries and Sentiment Analysis.
  • The number that decides: $4,000, the minimum annual agreement at Lattice. On Performance alone it covers up to 33 seats, so smaller teams pay the minimum.
  • Check before choosing: Which hosting region you get (Lattice offers EU hosting to new customers only) and which AI provider processes employee data: OpenAI for Lattice, Google Vertex AI for Culture Amp.

Lattice and Culture Amp both sell performance reviews, goals, one-on-ones and engagement surveys to people teams, and both now add an AI assistant for managers. The modules overlap, but the companies started from different ends: Lattice as performance management software from the United States, Culture Amp as an employee engagement platform from Melbourne, Australia.

We compared both on September 24, 2026, using each vendor's pricing, product, trust and help pages, independent coverage and the entries in our own directory. We run ai-toolfinder independently: neither Lattice nor Culture Amp pays us, and no link on this page earns a commission.

Lattice or Culture Amp: the verdict

Lattice

Pick Lattice if you want to budget from a published per-seat price, your program centers on reviews, goals and one-on-ones, and US or EU hosting covers your workforce.

Culture Amp

Pick Culture Amp if engagement surveys drive your people program, you need employee data hosted in Australia, or procurement asks for ISO 27001 and ISO 42001 certificates.

Lattice vs Culture Amp: comparison table

Lattice vs Culture Amp
LatticeCulture Amp
Best forReviews, goals and 1:1s with a published per-seat priceSurvey-led programs with performance tools and people science support
CompanyUS; offices in North America and the UK; 5,000+ customersMelbourne, Australia; 6,000+ organizations
PricingPer seat per month: $10 Performance, $8 Goals & OKRs, $4 EngagementNot published; quote by employees, products and service tier
ContractBilled annually in USD, minimum $4,000 a yearBilled annually; minimum not published
Free trialNot published; demo on requestNot published; demo on request
AI assistantLattice AI Agent, included with every base productAI Coach, included in all plans
Other AIAI Analysis & Trends in Engagement, AI growth areas in GrowComment Summaries, Sentiment Analysis, Suggest Improvements
AI model providerOpenAI, with zero data retentionGoogle Vertex AI; data does not train third-party models
MCP connectorLattice MCP, early access for current customersCulture Amp MCP, customers register for access
Data hostingUS or EU (Frankfurt); EU for new customers onlyUS, EU or Australia; US by default
CertificationsSOC 2 Type IIISO 27001, ISO 42001, SOC 2, CSA STAR
Interface languagesMore than 20 options; your own content is not translatedTiered; full translation only for tier 1 languages

Compare all fields side by side, including certifications and hosting →

Lattice vs Culture Amp: what it costs per year

Lattice$5,760 per yearEngagement, $4 × 120 × 12 months. List price per seat per month for Engagement, billed annually, minimum annual agreement $4,000, as of September 2026 · Source, checked September 2026
Culture AmpNo public list price. Ask the vendor for a quote.

List prices according to the vendors, excluding VAT, setup fees, add-on modules and discounts. Currencies are not converted.

What Lattice and Culture Amp look like

Lattice performance review form with the Ask AI panel
Lattice: product view. Image: lattice.com, September 25, 2026
Culture Amp survey comments with sentiment split and AI summaries
Culture Amp: product view. Image: cultureamp.com, September 25, 2026

Pricing: Lattice publishes per-seat prices, Culture Amp quotes

Lattice lists its prices per seat per month (as of September 2026): Performance costs $10, Goals & OKRs $8 and Engagement $4, with Compensation (+$6) and Grow (+$4) as add-ons. Analytics, integrations and the AI agent come with every base product. Lattice bills all contracts annually, in US dollars only, with a minimum annual agreement of $4,000.

That minimum sets the price for small teams. At $10 per seat per month, Performance alone passes $4,000 a year only at 34 seats, so a 15-person company pays the same as a 33-person one. Our Lattice profile keeps the full price list.

Culture Amp publishes no prices. Its pricing page says the cost depends on the number of employees, the products chosen and the service tier, that all products are billed annually, and that the enterprise tier starts at 1,000 employees. Neither vendor advertises a free trial or a free plan.

AI features: Lattice bundles an agent, Culture Amp bundles a coach

Lattice AI Agent is included with every base product. The Lattice AI page lists coaching for managers and employees, review drafts built from one-on-ones, feedback and goals, meeting notes, analysis of people data and help with writing. Engagement adds AI analysis of survey trends, and Grow adds AI-suggested growth areas. The features run on OpenAI models with zero data retention.

In Culture Amp, AI Coach is part of every plan at no extra charge. It turns engagement results into action plans, helps managers draft balanced reviews and lets them rehearse difficult conversations as role play. Survey reports add Comment Summaries, Comment Comparison and Sentiment Analysis, and performance reviews add Suggest Improvements and Highlights & Opportunities. The features run on Google Vertex AI, admins can switch them on or off, and Culture Amp says customer data does not train third-party models.

Both vendors now connect their data to assistants such as Claude and ChatGPT through a Model Context Protocol (MCP) connector, and both gate access. Lattice MCP was in early access for current customers as of June 2026. Culture Amp announced its MCP on August 24, 2026, but existing customers have to register first. Lattice features announced for fall and winter 2026, such as AI notes for every calendar meeting, were not yet generally available when we checked.

Where they diverge: certificates, hosting regions and Lattice's exit from HRIS

Culture Amp shows more third-party certificates. Its trust center lists ISO 27001, ISO 42001 for AI management systems, SOC 2 and CSA STAR; the ISO 42001 certificate was announced on October 22, 2025. The Lattice trust FAQ lists a SOC 2 Type II report and names no ISO certificate.

Hosting differs by region. Culture Amp hosts data on AWS in one of three regions, the US, the EU or Australia; the region is set in the contract before the account is created and defaults to the US. Lattice offers US or EU hosting (Frankfurt, with backup in Dublin), but the EU option is for new customers only, and Lattice says EU-hosted data is still transferred outside the EU for processing. In our performance and feedback category, 7 of 19 tools can keep data in the EU.

Lattice also narrowed its product line. It launched an HRIS in fall 2024 and added payroll, then told customers it would close both: payroll access ended on March 31, 2026, and HRIS access on July 31, 2026, according to HR software advisory firm Outsail. The Lattice pricing page now lists only talent products, so buyers need a separate HR system of record with either vendor; Culture Amp connects to one through HRIS integrations included in all plans.

Country fit: Culture Amp adds Australia, Lattice stays US-first

Our directory lists the United States as the strong market for Lattice, and the United States and Australia for Culture Amp. TechCrunch reported in 2021 that about two-thirds of Culture Amp's revenue came from the United States. Its Australian hosting region is its clearest local advantage over Lattice.

In the United States, California's privacy law has covered employee and job applicant data since January 1, 2023. The state's rules on automated decisionmaking technology took effect on January 1, 2026, and businesses must meet the requirements specific to that technology by January 1, 2027, including for employment decisions. In New York City, Local Law 144 requires a bias audit within the past year, a public summary and notices before an automated tool is used for hiring or promotion decisions, so check both rules if AI-drafted reviews feed promotions.

Australia's Privacy Act exempts a private employer's handling of employee records that relate directly to the employment relationship, according to the regulator OAIC; unsuccessful job applicants are treated differently. In the UK, the Data (Use and Access) Act 2025, fully in force since February 5, 2026, requires safeguards such as human intervention for significant decisions made solely by automated means. In the EU, the AI Act lists AI that evaluates the performance and behavior of workers or informs promotions as high risk, with duties applying from December 2, 2027. Culture Amp says that, to its knowledge, its AI features are not high risk under the AI Act and not meant for promotion or termination decisions; we found no such statement from Lattice.

Who should pick Lattice and who Culture Amp

Pick Lattice if
  • You want to budget from a published per-seat price before the first sales call.
  • Reviews, goals, one-on-ones and calibration are the core of your program, with surveys as an add-on at $4 per seat.
  • You want one AI agent that coaches managers and drafts reviews inside the same system.
  • You are signing as a new customer and need EU hosting in Frankfurt.
  • Your workforce uses many languages; Lattice offers more than 20 interface language options but does not translate content your team writes.
Pick Culture Amp if
  • Engagement surveys and their analysis are the center of your people program.
  • Employee data has to be hosted in Australia.
  • Procurement asks for ISO 27001 or ISO 42001 certificates in addition to a SOC 2 report.
  • You have more than 1,000 employees and want the enterprise service tier, which includes manager training and People Scientist consultation.
  • You prefer AI features that run on Google Vertex AI rather than OpenAI.

Lattice vs Culture Amp: frequently asked questions

Is Lattice cheaper than Culture Amp?

Public information cannot answer that, because Culture Amp does not publish prices. Lattice lists $10 per seat per month for Performance and $4 for Engagement, billed annually with a $4,000 yearly minimum (as of September 2026). Ask Culture Amp for a quote on the same headcount and modules and compare the annual totals.

Do Lattice or Culture Amp offer a free trial?

Neither vendor publishes a free trial or a free plan. Both sell through a demo and an annual contract.

What AI features do Lattice and Culture Amp include?

Lattice includes Lattice AI Agent with every base product; it coaches, drafts reviews, takes meeting notes and analyzes people data. Culture Amp includes AI Coach in all plans, plus comment summaries and sentiment analysis for surveys. Both offer an MCP connector for assistants such as Claude and ChatGPT, with gated access.

Where can Lattice and Culture Amp host employee data?

Lattice offers US or EU hosting in Frankfurt, but the EU option is for new customers only and data is still processed outside the EU. Culture Amp hosts data on AWS in the US, the EU or Australia, with the region set in the contract and the US as the default.

The bottom line

Choose by what drives your program and where your data must sit. If reviews and goals drive it and you want a published price, start with Lattice and check whether the $4,000 minimum fits your headcount. If surveys drive it, or you need Australian hosting or ISO certificates, start with Culture Amp and request a quote for the same modules. For performance tools inside an HR suite, compare Personio vs HiBob.

Sources

  1. Lattice, Pricing (as of September 2026)
  2. Lattice, AI (as of September 2026)
  3. Lattice, Trust FAQs (as of September 2026)
  4. Lattice, Everything we announced at Lattiverse '26 (June 10, 2026)
  5. Lattice, Fall and winter 2026 product release (September 2, 2026)
  6. Lattice Help Center, Lattice supported languages
  7. Lattice, Lattice joins Workday Partner Program, press release (October 15, 2025)
  8. Lattice, Performance management product page
  9. Lattice, MCP
  10. Outsail, Four big HR tech headlines in Q4 (independent)
  11. Culture Amp, Pricing (as of September 2026)
  12. Culture Amp, AI features (as of September 2026)
  13. Culture Amp, AI Coach
  14. Culture Amp, AI Coach expansion announcement (October 27, 2025)
  15. Culture Amp, ISO 42001 certification announcement (October 22, 2025)
  16. Culture Amp, Security trust center
  17. Culture Amp Support, Understanding data centers and your account's data location
  18. Culture Amp Support, Supported languages in Culture Amp
  19. Culture Amp, MCP launch press release (August 24, 2026)
  20. Culture Amp, MCP access page
  21. Culture Amp, Privacy policy (company and server locations)
  22. Culture Amp, Our approach to AI (as of September 2026)
  23. TechCrunch, Employee engagement platform Culture Amp raises $100M at a $1.5B valuation (July 29, 2021, independent)
  24. California Privacy Protection Agency, Frequently asked questions
  25. NYC Department of Consumer and Worker Protection, Automated employment decision tools
  26. Office of the Australian Information Commissioner, Privacy in employment
  27. UK legislation, Data (Use and Access) Act 2025, section 80
  28. EUR-Lex, Regulation (EU) 2024/1689 (AI Act), Annex III
  29. European Commission, AI Act regulatory framework and timeline

Independent comparison: neither vendor paid for it or reviewed it before publication. How we review