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Construction progress tracking that compares site captures with the BIM model and schedule and forecasts delays.
monday.com AI features, pricing and GDPR (October 2026)
Work OS from Tel Aviv for projects, CRM and service with AI agents, the Sidekick assistant and a notetaker.
FreemiumFree plan
from €9 per user/month
Pricing details
Free plan for up to 2 seats. Work Management Basic 9 euros, Standard 12 euros, Pro 19 euros per seat per month billed annually, Enterprise by quote; 1,000 to 3,000 AI credits per month depending on tier. 14-day free trial of Pro. As of September 2026.
What is monday.com?
monday.com is a configurable work platform for project and portfolio management, with separate products for CRM, service desks and software teams. Its AI adds agents, an assistant on every board and a meeting notetaker for teams of any size.
monday.com builds work around boards with columns, automations, dashboards and docs. Alongside work management it sells monday CRM, monday service and monday dev. The company was founded in Tel Aviv in 2012 and runs regional headquarters in New York, London and Sydney. Its investor site reports about 250,000 customers as of June 30, 2026. AI usage is metered in monthly AI credits that grow with the plan tier.
monday.com AI features and use cases
- Writes status reportsPrebuilt reporting agents such as Status Reporter and Executive Digest read board data and draft daily or weekly summaries. Project and portfolio leads spend less time collecting updates from each team and can send a consistent report to management.
- Flags risks and anomaliesInsight agents such as Risk Analyzer and Anomaly Detector watch project boards for slipping dates, overloads or unusual values. Teams see problems earlier and can react before a deadline is missed.
- Captures meetingsThe Notetaker records meetings, summarizes them and turns follow-ups into items on the board. Action items no longer depend on one person's notes, and the project record stays complete.
- Builds custom agentsWith the agent builder teams define their own agents for recurring workflows, and through monday MCP external assistants such as Claude or ChatGPT can work with board data. This helps IT and operations connect AI to existing processes without new code.
What sets monday.com apart
- Separate products for work management, CRM, service and software teams share one platform and one AI credit model.
- Headquartered in Tel Aviv with regional hubs in North America, Europe and Asia-Pacific, including a Munich office since 2025.
Where monday.com is strongest
Israel Available internationally
monday.com was founded in Tel Aviv in 2012 and runs regional headquarters in New York, London and Sydney; no single lead market is documented.
Questions to ask before you buy monday.com
Check how many AI credits your team will use, because each tier includes a fixed monthly amount and agents consume credits. monday.com runs a dedicated EU data region; confirm at setup that your account is hosted there. The data processing addendum and the subprocessor list are public. The AI Notetaker is an add-on for Pro and Enterprise and uses 120 AI credits per hour of transcription.
Using monday.com in the EU: GDPR and AI Act
- Data locationEU region available (according to the vendor). Hosting regions: EU.
- Data processing agreementPublic, read it here (opens in a new tab). Subprocessor list (opens in a new tab).
- EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.
monday.com reviews
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Questions about monday.com
Does monday.com have a free plan?
Yes. The free plan covers up to two seats with a limited number of boards and docs. AI starts with the Basic plan.
How are AI features billed?
Each paid plan includes monthly AI credits, from 1,000 on Basic to 3,000 on Pro. Enterprise plans get a custom amount.
Can I test monday.com first?
The pricing page offers a 14-day trial of the Pro plan. No price is charged during the trial period.
monday.com update historyno updates yet
No changes recorded for monday.com yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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