NinjaOne AI features and pricing (October 2026)

NinjaOne is endpoint management software for IT departments and managed service providers, with remote monitoring, patching, remote access and ticketing. Its AI features flag and pause risky patches and detect vulnerabilities on managed devices.

The platform manages devices from one console, covering monitoring, patch management for Windows, macOS, Linux and more than 8,800 third-party applications, vulnerability management, backup, mobile device management, scripting, remote access and a ticketing system. NinjaOne was founded in 2013, is headquartered in Austin, Texas, and reports nearly 40,000 customers in more than 140 countries. Pricing is per device per month and falls with volume. Implementation and support are included according to the pricing page.

• Stops faulty updatesPatch Intelligence AI analyzes vendor telemetry, community data and deployment signals to flag unstable updates and pause risky patches automatically. IT teams face fewer rollbacks and fewer outages caused by bad updates.
• Prioritizes critical fixesThe same feature summarizes the context of an update and highlights critical fixes. Admins decide faster which patches to roll out first.
• Detects vulnerabilities continuouslyAI-powered vulnerability detection identifies CVEs on managed devices without running scans on the endpoints. Security gaps become visible without slowing devices down.

• Publishes a per-device price range on its pricing page, from $3.75 at small fleets down to $1.50 at 10,000 endpoints.
• Serves both internal IT departments and managed service providers, and states that onboarding and support are included at no extra charge.

NinjaOne is headquartered in Austin, Texas, and holds the US government authorization FedRAMP Moderate.

Prices vary by region and product mix, so request a quote for your number of devices. The trust page lists subprocessor locations but no customer-selectable regions, so ask where your instance will be hosted. Review the public data processing agreement, and in Germany involve the works council if remote access or device data can be used to monitor employees.

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