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SoSafe AI features, pricing and GDPR (October 2026)
Security awareness platform from Cologne with AI-based phishing simulations, the Sofie assistant and an overview of human risk.
Contact for pricing
Pricing: Contact for pricing
No prices on the website, pricing by quote (as of September 2026).
What is SoSafe?
SoSafe trains employees to recognize cyberattacks with short learning modules and realistic phishing simulations. AI personalizes simulations, answers security questions in chat and helps security teams see where human risk is highest.
The platform combines gamified e-learning in more than 34 languages, phishing simulations, the chat assistant Sofie and Human Risk OS for reporting. Reports can be aligned with NIS2 and DORA. SoSafe SE is based in Cologne and states it protects more than 6,000 organizations with over 5.4 million users.
SoSafe AI features and use cases
- Turns live threats into simulationsSoSafe uses AI to build behavior-driven phishing simulations and, according to the vendor, can move from a live threat to an active simulation in three minutes. Employees practice with current attack patterns.
- Answers security questions in chatSofie runs in Microsoft Teams and Slack, answers employee questions about security at any time and lets them report threats with one click. The IT helpdesk receives fewer routine questions.
- Prioritizes human riskHuman Risk OS collects reported threats in one inbox, sorts alerts with AI and benchmarks the organization with a Human Security Index. Security leads see where training is needed most.
What sets SoSafe apart
- Hosted on AWS in the EU with ISO/IEC 27001:2022 and TISAX, documented in a public trust center.
- Learning content is available in more than 34 languages.
Where SoSafe is strongest
Germany Available internationally
SoSafe SE is based in Cologne, develops in Germany and hosts data in the EU.
Questions to ask before you buy SoSafe
Phishing simulations and risk scores measure individual employee behavior. Agree in advance whether results are shown per person or only in aggregate, and document this. Pricing is by quote. The trust center provides the subprocessor list and data processing terms.
Using SoSafe in the EU: GDPR and AI Act
- Data locationEU (according to the vendor). Hosting regions: EU.
- Data processing agreementNot published by the vendor: ask for one (Art. 28 GDPR).
- EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.
SoSafe reviews
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Questions about SoSafe
Where does SoSafe store data?
According to its trust center, SoSafe runs on Amazon Web Services with data residency in the EU and Germany region.
Which certifications does SoSafe hold?
The trust center lists ISO/IEC 27001:2022, valid until December 2028, and TISAX. It also documents GDPR compliance.
In which languages is the training available?
SoSafe states that its learning platform is available in more than 34 languages.
SoSafe update historyno updates yet
No changes recorded for SoSafe yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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