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Open-source AI workspace for projects, wikis and teams as an alternative to Notion, with cloud AI or local AI.
Twenty overview and key facts (October 2026)
Open-source CRM as an alternative to Salesforce, with AI agents, AI chat and an MCP server, self-hosted or in the cloud.
Free
from $9 per user/month
What is Twenty?
Twenty is an open-source CRM for companies that want a customizable alternative to Salesforce, with AI agents and chat built in, and can be self-hosted or used as a managed cloud service.
Twenty provides objects, views, workflows and agents as building blocks that technical teams can extend as code. It includes AI agents with custom skills, an AI chat and an MCP server. Self-hosting runs with Docker Compose. The cloud offers Pro and Organization plans, and the Organization tier adds SSO and row-level permissions. The code is mostly AGPL-3.0, with some enterprise files under a commercial license and SDK packages under MIT. The vendor is Twenty.com PBC in Delaware. The GitHub API showed about 57,600 stars and a push on September 28, 2026.
Twenty AI features and use cases
- Runs AI agents on CRM dataAll plans include AI agents with custom skills, according to the pricing page. Sales and customer teams can let agents prepare follow-ups or update records within the CRM.
- Answers questions in chatThe AI chat lets users ask about accounts, deals or contacts in plain language. Account managers find context without building a report.
- Connects assistants through MCPThe built-in MCP server gives assistants such as Claude or Cursor structured access to CRM data. Teams can use their preferred AI tool without a custom integration.
What sets Twenty apart
- The open-source core can be self-hosted for free; SSO and row-level permissions require an Organization license, which can also be activated in a self-hosted instance.
- Built to be extended as code by technical teams, with MIT-licensed SDK packages.
Where Twenty is strongest
United States Available internationally
Twenty.com PBC is incorporated in Delaware, United States; the software can be self-hosted in any country.
Questions to ask before you buy Twenty
The AGPL-3.0 license has obligations if you modify and offer the software to others over a network; check this with legal. CRM data is personal data. According to the terms, the data processing agreement can be reviewed and signed in the workspace settings, and the list of subprocessors is in the Trust Center; ask Twenty about the hosting location, which the pages we checked do not state. Decide which AI model provider agents use and whether customer data may go there.
Twenty reviews
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Questions about Twenty
What does Twenty cost?
Self-hosting the open-source core is free. The cloud costs $9 per user per month for Pro and $19 for Organization, billed annually, and Enterprise starts at $50,000 per year, as of September 2026. The cloud starts with a 30-day trial.
Are AI features included?
Yes. The pricing page lists AI agents with custom skills in all cloud plans, and the README describes agents and AI chat as part of the open code base.
Does Twenty support SSO?
SAML or OIDC single sign-on starts with the Organization plan, in the cloud or as a license for a self-hosted instance. Pro does not include it.
Twenty update historyno updates yet
No changes recorded for Twenty yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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