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Amplitude AI features, pricing and GDPR (October 2026)

Product analytics platform with session replay, experimentation and AI agents that run analyses and build dashboards.

FreemiumFree plan
Pricing: Freemium

Free plan with 2 million events per month and unlimited seats. Plus is usage-based up to 70 million events, Growth and Enterprise by quote. Startups with under $10M in funding and fewer than 20 employees can get one free year of Growth. As of October 2026.

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What is Amplitude?

Amplitude is a product analytics platform that shows how people use websites and apps, with session replay, experimentation, guides and surveys. Its AI agents run analyses, look for root causes and build dashboards for product, growth and marketing teams.

Amplitude tracks user events and turns them into funnels, retention charts, cohorts and dashboards. The same platform includes session replay, feature experiments, in-product guides and surveys. The free plan covers 2 million events per month with unlimited seats, and larger volumes are priced by usage or by quote. Amplitude, Inc. is based in San Francisco and offers data centers in the US and in Frankfurt.

Amplitude AI features and use cases

  • Runs analyses on requestAI Agents execute multi-step analyses, investigate root causes of changes, build dashboards and send findings to Slack. Product managers get answers without writing queries, and analysts can focus on harder questions.
  • Groups customer feedbackAI Feedback collects what customers say across channels and groups it into bugs, ideas and next steps. Teams connect qualitative feedback with the usage data in the same tool.
  • Measures AI agents in your productAgent Analytics shows how AI agents inside your own product respond, where they succeed and where users struggle. Teams that ship chatbots or assistants get quality signals next to their product metrics.

What sets Amplitude apart

  • The free plan already includes AI agents, session replay and unlimited seats.
  • EU data center in Frankfurt; Amplitude states that with EU hosting, data does not leave the EU when AI features are used.

Where Amplitude is strongest

United States Available internationally

Amplitude, Inc. is headquartered in San Francisco.

Questions to ask before you buy Amplitude

Product analytics collects behavioral data of end users, so check consent and cookie requirements for your markets. Choose the EU data center at setup if needed. Paid tiers are priced by event volume, so estimate volumes early. SSO starts with the Growth plan. The data processing agreement is part of the terms of service.

Using Amplitude in the EU: GDPR and AI Act

  • Data locationMultiple regions, EU region available (according to the vendor). Hosting regions: United States, EU.
  • Data processing agreementPart of the terms.
  • EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.

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Questions about Amplitude

Can Amplitude store data in the EU?

Yes. Amplitude runs a data center in Frankfurt next to its US data center. Both locations are ISO 27001 and SOC 2 Type II certified.

Is there a free trial?

Instead of a time-limited trial, Amplitude offers a permanent free plan with 2 million events per month.

Are AI partners allowed to train on our data?

Amplitude says it contractually prohibits its AI partners from training models on customer data and lists its AI subprocessors.

Amplitude update historyno updates yet

No changes recorded for Amplitude yet.

Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.

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