From €25 per user/month · Free trial🇩🇪
Berlin-based enterprise AI platform with chat, configurable agents, workflows and more than 40 models, hosted in the EU.
Dust AI features, pricing and GDPR (October 2026)
Paris platform for custom AI agents with connectors, MCP and hosting in the EU or the US.
Per userFree plan
from €24 per user/month
Pricing details
Free tier with 500 lifetime credits. Pro at 24 euros per seat per month billed annually (30 euros monthly), Max at 120 euros (150 euros). Enterprise by quote.
What is Dust?
Dust is a platform for building AI agents that work with a company's own data and tools, aimed at teams that want to create assistants for their workflows without programming, with EU or US hosting.
Dust lets teams create agents on top of more than 20 models and connect them to company data through connectors and remote MCP servers. The self-serve Business plan covers up to 100 people with SSO via Okta, Entra ID or JumpCloud and SOC 2 Type II. Enterprise adds unlimited connectors, pooled credits, SCIM, audit logs, custom data retention, single-tenant options and SLA support. Dust is run by Permutation Labs in Paris.
Dust AI features and use cases
- Builds team-specific agentsBusiness teams configure agents with instructions, a chosen model and access to selected data. Sales, support or operations each get an assistant for their own process.
- Grounds answers in company dataConnectors bring documents and tools into the agent's context. Answers refer to internal material instead of general knowledge.
- Connects tools through MCPRemote MCP servers extend agents with actions in other systems. Agents can look up or update records as part of a task.
What sets Dust apart
- Choice of EU or US hosting, with single-tenant options for Enterprise.
- Model providers are contractually barred from training on customer data and use zero data retention, according to Dust.
Where Dust is strongest
France Available internationally
Dust is operated by Permutation Labs, based in Paris.
Questions to ask before you buy Dust
Business includes up to 3 connectors and 5 remote MCP servers, so count the systems you want to connect. Credits reset monthly without rollover. Dust's privacy policy notes that data may be transferred to the United States; review the subprocessor list.
Using Dust in the EU: GDPR and AI Act
- Data locationMultiple regions, EU region available (according to the vendor). Hosting regions: EU, United States.
- Data processing agreementNot published by the vendor: ask for one (Art. 28 GDPR). Subprocessor list (opens in a new tab).
- EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.
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Questions about Dust
Can I use Dust for free?
Yes, there is a free tier with 500 lifetime credits. Paid plans start with Pro at 24 euros per seat per month billed annually.
Where does Dust store data?
Customers can choose hosting in the EU or the US, and Enterprise customers can get a single-tenant setup.
Which models can Dust agents use?
More than 20 models, including GPT, Claude, Gemini, Mistral and DeepSeek models.
Dust update historyno updates yet
No changes recorded for Dust yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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