Feedzai AI features and pricing (October 2026)

Feedzai offers a RiskOps platform that combines fraud prevention, scam detection, identity checks and anti-money laundering for banks, payment service providers and acquirers. Its core is a set of machine learning models that score transactions in real time.

The platform covers transaction fraud, new account fraud, scam prevention and secure onboarding, plus AML transaction monitoring, watchlist screening and compliance automation. Teams can build no-code rules and deploy models through a self-service interface, with audit trails and model governance built in.

The legal entity sits in Coimbra, Portugal, and the company was founded by former European Space Agency scientists. Feedzai names Mastercard, Fiserv, BTG Pactual, CaixaBank and Jack Henry among its customers and states that it processes 120 billion events a year.

• Scores payments for fraud and scamsMachine learning models score each transaction in real time using transaction history, device and behavioral signals. Banks can start with day-zero models and later switch to models trained on their own data, which the vendor says raise detection rates further.
• Helps investigators work through alertsFarol is an agentic AI assistant for fraud teams. It gathers context on an alert, surfaces relevant insights and supports the investigator's decision, which the vendor states shortens alert handling times. The final call stays with the analyst.
• Adds network signals from other institutionsFeedzai IQ enriches a bank's own view with network intelligence derived from payment flows across Feedzai's customer base. This helps catch mule accounts and fraud patterns that only become visible across several institutions.
• Checks identity through behaviorBehavioral biometrics and device intelligence analyze how a person types, swipes and which device they use during onboarding and login. The platform uses these signals to spot bots and account takeovers without adding extra steps for genuine customers.

• Covers fraud and AML on one platform, so fraud and financial crime teams can share cases and data.
• Self-service model deployment and no-code rules let risk teams adjust detection without a vendor project.

Feedzai is based in Portugal and works internationally with banks and payment providers in several regions of the world.

Fraud detection is excluded from the high-risk list in Annex III No. 5 of the EU AI Act, yet blocked payments and closed accounts still need explainable reasons. Check the hosting model and data location, because a cloud setup is outsourcing under EBA guidelines and DORA. Clarify whether network intelligence shares your transaction data with other institutions and on what legal basis.

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