Flip AI features, pricing and GDPR (November 2026)

Flip is an employee experience app for frontline workforces such as retail, manufacturing or healthcare staff, built in Stuttgart, with AI agents that answer questions from verified company knowledge and carry out tasks across connected HR and scheduling systems.

Flip is an employee experience and internal communication app built in Stuttgart for organizations where most staff do not work at a desk, such as retail, manufacturing, logistics or healthcare. It targets midsize and large companies rather than small teams, with further offices in Berlin, Cologne, London, Paris and Sunnyvale. Pricing runs through a published starting tier for smaller deployments and a custom quote above 300 employees.

• Answers employee questions from verified knowledgeAsk AI answers employee questions using verified company knowledge and can trigger a follow-up action instead of only replying in text. A shift worker gets a policy answer in their own language inside the same app used for scheduling.
• Handles recurring HR requests end to endFlip Agents complete recurring jobs such as absence requests, shift scheduling or pay stub access by reaching into connected systems like SAP or Workday through a permissioned Agent Gateway. Employees resolve routine requests in one app instead of switching between five.
• Builds automations from a plain-language requestAn AI Flow Builder turns a plain-language description into a working automation without developer involvement. HR and internal comms teams can set up a new workflow themselves instead of filing an IT ticket.
• Drafts and translates internal contentThe same AI layer drafts, translates and edits internal communication content across languages. Comms teams publish updates in several languages from one original draft instead of translating each version manually.

• Built specifically for frontline and non-desk workforces such as retail or manufacturing staff, rather than office-based employee experience tools.
• AI Agent Gateway connects to backend systems such as SAP, Workday or Jira through permissioned, governed connections rather than open access.
• Published starting price for deployments up to 300 employees, with custom pricing only above that threshold, unlike most enterprise-only competitors.

Flip is headquartered in Stuttgart with additional own offices in Berlin and Cologne, and names German and DACH-region industrial and retail customers including Porsche, Bosch, MAHLE, REWE and EDEKA, while the UK, France and US offices are single locations with no country-specific named customers found.

Because the Agent Gateway touches several backend systems at once, map out exactly which agent can read or write to which system before switching it on. Flip states its data is hosted in Germany and cites ISO 27001, SOC 2 and C5 certification. Where an agent ends up monitoring or scoring individual employees, German works councils can claim co-determination under Section 87(1) No. 6 BetrVG.

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