California-headquartered platform with Indian roots for AI interviews and proctoring with real-time identity verification and deepfake detection.

Mercer Mettl AI features, pricing and GDPR (November 2026)
India-based talent assessment platform owned by Mercer, with AI proctoring, a virtual assessment center, and automated skills gap analysis.
Pricing: Contact for pricing
Fully custom quotes only; no published price list.
What is Mercer Mettl?
India-based talent assessment platform owned by Mercer, used by HR and recruiting teams to run psychometric, aptitude, coding and other pre-hire tests plus AI-monitored online exams, serving clients in more than 80 countries with AI-assisted proctoring and skills-gap analysis.
Mercer Mettl is a cloud-based talent assessment platform used for hiring, employee development, and certification exams. It is run from Gurugram, India, and has been owned by the global consulting group Mercer since 2018, operating under the brand name Mercer Mettl.
Its modules span psychometric and cognitive testing, coding and IT-skills assessments, language proficiency, 360-degree feedback, and AI-monitored online proctoring, plus a virtual assessment-and-development-center product called SmartADC. Typical users are corporate HR and talent-acquisition teams as well as learning-and-development managers and education or certification bodies. The company states it serves more than 6,000 clients across 80-plus countries and has delivered over 12 million assessments.
Mercer Mettl AI features and use cases
- Monitors online exams for cheatingSecureProctor uses AI to flag exam irregularities in real time, such as a second voice in the room, a missing face, or a detected phone, and combines the flags into one credibility score. Flagged incidents appear with their duration in the report and can be checked against the recording, reducing manual video review for HR teams.
- Runs virtual assessment centersSmartADC moves multi-exercise assessment and development centers online, combining Mettl's test battery, simulations, and video interviewing in one dashboard so assessors can score candidates or employees for leadership potential from anywhere. This replaces in-person, multi-day assessment-center logistics with a remote, modular process that HR and L&D teams can run at scale.
- Flags AI-generated code in testsOn the coding assessment platform, an AI Sense score estimates how likely it is that a submitted solution came from a tool like ChatGPT or GitHub Copilot rather than the candidate. Recruiters get this as an extra signal next to the plagiarism score, so technical screening is not fooled by copy-pasted AI output alone.
- Scores learning agility and skill gapsLearning-agility and skill-gap assessments score a candidate's or employee's ability to learn (cognitive tests) and orientation to learning (behavioral questionnaires), then map the result against role requirements. The report places people in a learning-agility level (high, medium, low) and shows learning dimensions and preferred learning modes, which HR and L&D teams can use for potential identification and development planning.
What sets Mercer Mettl apart
- Assessment library spans psychometric, cognitive, coding and IT-skills, language, and 360-degree feedback tests on one platform rather than a single test type.
- Proctoring runs in three modes: fully automated AI, AI-assisted live proctors, or post-hoc human review of flagged sessions.
- According to the vendor, assessments and reports can be delivered to candidates in more than 20 languages, and the 360View admin interface is available in English and Spanish.
- Pricing is fully custom and quote-based with no published price list; the website offers a free demo on request.
Where Mercer Mettl is strongest
Mercer Mettl is run from its registered head office in Gurugram, India, its home market.
Questions to ask before you buy Mercer Mettl
Before buying, confirm which hosting region applies to your contract, since the vendor offers AWS hosting with optional local storage in Europe, China or India. Pricing is quote-based, and the vendor offers a free demo on request. Because SecureProctor and the psychometric tools assess people, ask how the vendor will support consent and privacy notices under India's DPDP rules, fully in effect from May 13, 2027. India's voluntary MeitY guidelines also recommend bias testing across gender, caste, religion and geography before such tools shape employment decisions.
Using Mercer Mettl in the EU: GDPR and AI Act
- Data locationMultiple regions, EU region available (according to the vendor). Hosting regions: India, EU, China.
- Data processing agreementNot published by the vendor: ask for one (Art. 28 GDPR). Subprocessor list (opens in a new tab).
- EU AI ActAI in this area can count as high-risk (Annex III) when it is used for hiring, promotion or performance decisions. The high-risk obligations apply from December 2, 2027 (Digital Omnibus). Our guide to the AI Act in HR
Rules for HR in India
- Data protection rules phasing in through 2027
- IT Act rules still apply to employee data today
- National AI guidelines are voluntary, not law
Mercer Mettl reviews
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Questions about Mercer Mettl
Does Mercer Mettl offer a free trial?
We found no self-service free trial or permanent free plan on mettl.com; the site offers a free demo on request. All plans are quote-based, so you need to contact sales for pricing and, typically, a live demo.
Where is candidate data hosted?
Mercer Mettl hosts data on AWS and states it offers localized data storage in Europe, China, and India in addition to its default hosting. For a binding answer on your specific data location, confirm the region in your contract, since the public pages do not specify a default region.
What should employers in India check before rolling out Mercer Mettl?
Ask for local storage in India, which the vendor offers alongside Europe and China, and for its ISO 27001 and SOC 2 Type II documentation. Until the DPDP rules take full effect, the IT Rules 2011 require documented security practices for sensitive data such as biometrics.
Mercer Mettl update historyno updates yet
No changes recorded for Mercer Mettl yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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