The Gemini app and Gemini inside Gmail, Docs, Sheets and Meet, included in Google Workspace plans.

Shortwave AI features and pricing (October 2026)
Email client for Gmail with an AI assistant that searches, summarizes, sorts and drafts replies.
from $30 per user/month
Pricing details
Business $30, Premier $45, Max $120 per seat per month, with increasing AI allowance. 14-day free trial. As of September 2026.
What is Shortwave?
Shortwave is an email client for Gmail accounts with a built-in AI assistant. It searches and summarizes threads, sorts incoming mail with AI filters and drafts replies, aimed at professionals and small teams with heavy email volumes.
Shortwave replaces the Gmail interface with its own inbox, search and team features and supports several email accounts under one plan. Plans differ in AI usage, search history and the number of AI filters. Automation across thousands of apps runs through Tasklet. Shortwave Communications, Inc. is based in California and stores data in Google Cloud data centers.
Shortwave AI features and use cases
- Summarizes and searches emailThe assistant summarizes long threads and answers questions across the mailbox. Users find agreements or attachments faster than with keyword search.
- Sorts incoming mailAI-powered filters classify incoming messages by rules written in plain language. The inbox shows important mail first and routine notifications move aside.
- Drafts repliesThe AI drafts replies based on the thread and past emails. Users edit and send instead of writing each answer from scratch.
What sets Shortwave apart
- Several email accounts under one plan and AI filters defined in plain language.
- Shortwave states that most AI workloads run on open-source models on its own hardware.
Where Shortwave is strongest
Shortwave Communications, Inc. is based in California.
Questions to ask before you buy Shortwave
The tool reads full mailbox content, and OpenAI and Anthropic are named subprocessors. Review this with IT and data protection before connecting company accounts. The security page names Google Cloud without a region. SOC 2 Type II details are available on request.
Shortwave reviews
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Questions about Shortwave
Which email accounts work with Shortwave?
Shortwave is built for Gmail and Google Workspace accounts and supports several accounts under one plan.
Is there a free trial?
Yes. All plans include a 14-day free trial.
Does Shortwave train AI on my email?
Shortwave states that your data will never be used to train third-party LLMs.
Shortwave update historyno updates yet
No changes recorded for Shortwave yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
Alternatives to Shortwave
Tools in the same category (Email assistants) with the most overlapping markets.
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