Unily AI features, pricing and GDPR (November 2026)

Unily is a British intranet and employee experience platform for large, often multinational organizations, extended with an AI-native layer called Unily Futures that includes the Indi agent and a conversational assistant.

Unily is headquartered in London and was named a leader in the Forrester Wave for intranet platforms, Q1 2026. The platform serves as a company intranet and employee experience hub, with search, publishing, translation and analytics as core functions before AI is added.

The vendor's reference customers include large multinationals such as the Estée Lauder Companies, Baker Hughes, British Airways, Dentsu, Wipro and WSP, typically organizations with tens of thousands of employees across many countries.

• Builds employee experiences from stated intentThe Indi agent, described by the vendor as trained on two decades of employee experience expertise, turns a stated intent into a ready, on-brand experience or page. Internal comms teams get a starting draft instead of building every page from a blank template.
• Lets employees complete tasks by asking, not clickingUnily Glass provides a conversational layer that can complete tasks across connected enterprise systems from one chat interface. Employees ask for what they need instead of navigating between several separate systems.
• Publishes content across languages automaticallyAI translation scales intranet content across regions and languages without a separate manual translation step for each market. Global communications teams can publish once and reach more local audiences from the same content.
• Surfaces engagement trends from employee sentimentAI reporting analyzes sentiment signals across campaigns and audiences and surfaces engagement trends for communications and HR teams. Teams see how content is landing without manually reviewing feedback themselves.

• Positioned specifically for large, multinational intranets with tens of thousands of employees, rather than a lightweight tool for smaller teams.
• Unily Glass lets employees complete tasks across other enterprise systems from a single conversational interface, not just search company content.
• Recognized as a leader by Gartner, Forrester and IDC for intranet and employee experience platforms specifically.

Unily is based in London and names British Airways as a UK customer. In the US it has an office in New York and named customers such as CVS Health and Baker Hughes.

Unily does not publish pricing, so cost depends on organization size and add-ons and requires a quote. Data sits in an Azure data center within the same legal boundary as your Microsoft 365 tenant. Because AI reporting surfaces trends from employee sentiment, note that California's CCPA covers employee data the same way as consumer data. UK teams should follow the ICO's 2026 consultation on new guidance for automated decision-making and profiling.

• No federal employee privacy law, a state patchwork instead
• NYC requires bias audits for AI hiring tools
• Illinois bans discriminatory AI in employment decisions

All facts for this country →

• UK GDPR reworked by the Data (Use and Access) Act 2025
• ICO consulting on new automated decision-making guidance
• No works councils, but a right to request consultation

All facts for this country →

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