CATAPA AI features and pricing (October 2026)

CATAPA is a payroll platform from Indonesia for companies that need to handle local income tax and severance rules. Its AI digital employee Claudia takes over payroll, compliance and recruiting tasks and works through common messaging apps.

CATAPA is headquartered in South Jakarta. The name stands for care about tax and payroll. Modules cover payroll processing, PPh 21 income tax calculation, organization management and severance (pesangon) calculation, delivered as a web application. The vendor names Indonesian customers such as BCA, Blibli, Kaskus and Tiket.com, and reports that tens of thousands of users rely on the platform.

Pricing is based on the number of employees registered in the system, with amounts only on request. Product pages are published in Indonesian and English, and the tool fits companies with staff in Indonesia, including subsidiaries of foreign groups.

• Runs payroll as a digital employeeConfigured as payroll officer, Claudia validates payroll parameters, detects missing components, executes the payroll run and generates reports. Every action is written to an activity log, so the HR team keeps control while routine steps are handled.
• Checks complianceIn the HR compliance analyst role, Claudia validates data, checks payroll accuracy and flags anomalies. Payroll teams find errors before payslips go out rather than after complaints.
• Supports recruiting and workforce analysisAs recruitment officer, Claudia screens resumes, schedules interviews and moves candidates through to onboarding. As workforce analyst, she analyzes turnover, retention and hiring quality for HR leads.
• Answers regulation questionsCATAPA Chat connects users to assistants for the help center and for Indonesian government regulations. HR staff get quick answers to product and rule questions, and Claudia is also reachable on WhatsApp, LINE, Slack and Telegram.

• Calculates Indonesian PPh 21 income tax and severance as part of the payroll product.
• Claudia works as a configurable digital employee with roles and is reachable on WhatsApp, Messenger, LINE, Slack and Telegram.
• Charges only for employees actually registered in the system, according to its help center.

CATAPA is based in South Jakarta, calculates Indonesian PPh 21 income tax and severance under local law, and names customers such as BCA, Blibli and Tiket.com.

Data is stored on Amazon Web Services in the Indonesia region according to the help center, and no certificate was published when we checked in September 2026, so ask for security evidence. Check compliance with Indonesia's Personal Data Protection Law No. 27 of 2022. Clarify how Claudia's messaging channels are secured, since payroll data may appear in WhatsApp or Telegram chats. Resume screening would count as high risk under Annex III of the EU AI Act for roles in the EU.

• Personal Data Protection Law fully in force since October 2024
• Employment contracts must include Indonesian
• Bipartite body required at companies with 50+ workers

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