From $600 per month · Free trial🇺🇸
Sales engagement platform from San Francisco with a lead database, sequences and the Duo AI agent for signals and emails.
Outreach AI features, pricing and GDPR (October 2026)
Sales engagement platform with AI agents for meeting prep, conversation analysis and workflows, priced by seats and AI credits.
Contact for pricing
Pricing: Contact for pricing
According to the pricing page, custom quotes combine per-user seats without a platform fee and AI credits; Amplify packages from Essentials to Pro include 10,000 to 100,000 AI credits. As of September 2026.
What is Outreach?
Outreach is a sales engagement platform for midsize and large revenue teams that runs email and call sequences, records conversations and adds AI agents for meeting preparation, deal questions and workflow automation.
Outreach covers prospecting sequences, conversation intelligence, deal management and forecasting for sales, marketing and RevOps teams. The company was founded in 2014, is headquartered in Seattle and states that sellers close more than 2 million opportunities a month on the platform. It supports SAML single sign-on and offers an MCP connection so other AI tools can read and act on Outreach data.
Outreach AI features and use cases
- Prepares meetingsThe Meeting Prep Agent assembles briefings with account history, recent activity, open opportunities and talking points. Reps walk into calls prepared without collecting notes from several systems.
- Answers deal questionsOutreach Omni is a conversational agent that answers questions and takes actions across accounts, opportunities and prospects. Sellers and managers get answers without building reports.
- Automates sales workflowsAgent Studio lets teams build agent workflows for core sales motions visually, grounded in uploaded content such as case studies and battlecards through the Knowledge feature. Repetitive steps run without custom development.
- Finds topics in conversationsThe AI Topics Explorer analyzes conversations at scale and shows how often products and competitors come up. Product marketing and sales leaders see trends from real calls.
What sets Outreach apart
- Hybrid pricing with seats and consumption-based AI credits, where an action such as a generated message counts against the credit pool.
- Trust page lists ISO/IEC 42001 for AI management next to ISO/IEC 27001, ISO/IEC 27701 and SOC 2 Type II.
Where Outreach is strongest
United States Available internationally
Outreach is headquartered in Seattle with further offices in Atlanta, Prague and Hyderabad.
Questions to ask before you buy Outreach
Estimate AI credit consumption before choosing a package, since actions draw on the pool and extra credits cost more. Data location is set in the data processing terms, and the privacy page states EU data can be hosted in the EU. Call recording needs consent under US state laws and GDPR.
Using Outreach in the EU: GDPR and AI Act
- Data locationEU region available (according to the vendor). Hosting regions: EU.
- Data processing agreementNot published by the vendor: ask for one (Art. 28 GDPR).
- EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.
Outreach reviews
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Questions about Outreach
How is Outreach priced?
Outreach sells custom quotes that combine seats without a platform fee and AI credits. Packages from Amplify Essentials to Amplify Pro include 10,000 to 100,000 credits.
Can data stay in the EU?
The privacy page states that EU citizen data can be hosted in the EU; details are set in the data processing terms of the contract.
Does Outreach support single sign-on?
Yes. The security page describes federated access via SAML 2.0 with common identity providers.
Outreach update historyno updates yet
No changes recorded for Outreach yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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