EZRA AI features and pricing (November 2026)

EZRA is a coaching platform within LHH and the Adecco Group that offers large employers scalable leadership coaching, combining ICF-accredited human coaches with AI support such as the coaching assistant Cai in its Focus program.

EZRA delivers one-on-one coaching programs, typically running three, six, nine or twelve months, drawing on a network of more than 2,000 ICF-accredited coaches with an average client-reported quality score of 8.6 out of 10. Its EZRA Measure tool tracks progress over the coaching relationship. The platform targets large enterprises and names customers including Kraft Heinz, McDonald's and Nestlé. EZRA was founded in London in 2018 and became part of LHH, and through it the Adecco Group, giving it access to a global delivery network across the Americas, EMEA and APAC.

• Supports employees between sessions with an AI assistantIn the Focus by EZRA program, the AI coaching assistant Cai offers prompts for reflection, preparation and action between human coaching sessions. Employees keep working on their goals between calls instead of pausing until the next scheduled session.
• Lets employees practice scenarios with AI feedbackFocus by EZRA includes AI-guided scenario practice in which employees rehearse workplace situations and receive feedback in real time. According to the vendor, this speeds up behavior change between coaching sessions, so the human sessions can build on what was practiced.
• Personalizes an eight-week development journeyThe Focus by EZRA program combines coaching sessions with a structured, personalized sequence of behavioral nudges over eight weeks, tied to the individual's own development goals rather than a fixed generic curriculum. Employees get reinforcement between sessions instead of support limited to the scheduled calls alone.

• Backed by LHH and the Adecco Group's global delivery network across the Americas, EMEA and APAC, unlike independent coaching platforms.
• Coach network draws on more than 2,000 ICF-accredited coaches with a published average quality score, a specific metric rather than a general claim.
• Interface available in English, German, French, Italian and Spanish, wider European coverage than many coaching platforms in this niche.

EZRA was founded in London and has been part of LHH, the career-transition business of the Adecco Group, since the two companies combined.

Before buying, request a quote, since EZRA does not publish prices and sells coaching programs individually to organizations. Confirm which coaching duration (three to twelve months) and delivery region fit your rollout, given the Adecco Group's regional hub structure. Because the Focus program's AI features process what employees enter during reflection and practice, solely automated decisions based on them need safeguards such as human review under the Data (Use and Access) Act 2025.

• No federal employee privacy law, a state patchwork instead
• NYC requires bias audits for AI hiring tools
• Illinois bans discriminatory AI in employment decisions

All facts for this country →

• UK GDPR reworked by the Data (Use and Access) Act 2025
• ICO consulting on new automated decision-making guidance
• No works councils, but a right to request consultation

All facts for this country →

No reviews yet. Be the first to share how your team uses it.

Every review shows its verification level. We read each one before it goes live. How we check reviews