HeyMilo AI features and pricing (October 2026)

HeyMilo is a New York-based AI platform for high-volume candidate screening, running automated phone, video and SMS interviews for midsize and large employers such as staffing agencies, BPOs and healthcare organizations, with built-in fraud and identity checks.

HeyMilo is a New York-based AI platform for high-volume candidate screening and interviewing, used as an automated first round ahead of a human recruiter. The company names staffing agencies, BPOs, healthcare employers and franchise operations as typical users, and targets midmarket and large employers rather than small businesses. Pricing runs on a custom quote basis with no published free plan or trial.

• Runs structured phone screenings automaticallyAn automated voice interviewer holds a structured phone conversation with each applicant instead of a recruiter making first-round calls one by one. This lets a small team cover a large applicant pool for roles such as retail or call center hiring.
• Scores two-way video interviewsCandidates complete a two-way video interview that arrives already scored, rather than a recruiter watching each recording separately from start to finish. Hiring teams can prioritize review time on the highest-scoring applicants first instead of working through the pile in the order it arrived.
• Qualifies candidates by text around the clockAn SMS option lets candidates answer qualifying and knockout questions by text message at any hour, alongside skill checks. This suits hourly and shift-based hiring where applicants may not be reachable during business hours.
• Flags impersonation and AI-generated answersThe platform states it screens for impersonation and AI-generated responses before a candidate reaches a shortlist. HeyMilo describes this as a fraud and identity check built into the interview flow, a claim recruiting teams should verify with their own testing.

• Combines phone, video and SMS interviewing in one platform, covering channels that fit shift and hourly hiring rather than video only.
• Markets built-in fraud and identity detection during interviews, a feature not commonly described by competitors in this category.
• Visible customer base and integrations concentrated in the US, with no confirmed presence in Germany or the wider EU.

Based in New York, with its customer base and integrations focused on North America according to the vendor.

Because HeyMilo scores two-way video interviews, Illinois requires notice to candidates and their consent before AI analyzes the recordings. Its phone and video scoring can also count as an automated employment decision tool, which needs an independent bias audit in New York City. HeyMilo hosts data in the United States and holds SOC 2 Type I and Type II certification.

• No federal employee privacy law, a state patchwork instead
• NYC requires bias audits for AI hiring tools
• Illinois bans discriminatory AI in employment decisions

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