Phenom AI features, pricing and GDPR (September 2026)

Phenom is a US talent intelligence platform for large employers. It combines a career site, applicant tracking, internal mobility and workforce planning with a growing set of AI agents covering the full employee lifecycle.

Phenom is a US company selling to large enterprises such as HPE and Southwest Airlines, running recruiting, career sites, onboarding, an internal talent marketplace and workforce intelligence in one platform. In 2026 it acquired two assessment specialists, Applied in February and Plum in April, folding their screening and psychometric assessment technology into its own AI stack. Phenom is headquartered in Greater Philadelphia with offices in India, Israel, the Netherlands, Germany and the United Kingdom, and its career sites support 28 languages according to the vendor.

• Screens candidates by phone automaticallyThe Voice Screening Agent conducts automated phone screening calls with applicants and captures the results for recruiters. This lets a small recruiting team cover a high volume of early-stage calls without scheduling each one manually.
• Flags suspicious applicationsThe Fraud Detection Agent checks incoming applications for signs of fabricated resumes or AI-generated answers and flags irregularities for human review. That gives recruiters an early check against the fake-candidate problem enterprise hiring teams increasingly report.
• Suggests internal moves for existing staffThe Career Coach Agent reviews an employee's profile and skills to suggest internal roles, projects or development steps. Managers get a tool for retention conversations instead of relying on employees to search internal listings themselves.
• Adds psychometric and behavioral signal to hiringAssessment technology from the Plum acquisition maps candidate behavior against a large library of real-world jobs to estimate role fit. Recruiters get a second, harder-to-fake signal alongside resume screening and interviews.

• Full assessment stack built through acquisition: Applied for structured, bias-reduced screening and Plum for psychometric testing, both folded into one AI layer.
• Agent set spans the whole employee lifecycle, from candidate screening through onboarding to internal mobility, rather than recruiting alone.
• No self-serve pricing or free trial; every deployment goes through a custom enterprise quote.
• Headquartered in Greater Philadelphia with offices in India, Israel, the Netherlands, Germany and the UK; career sites run in 28 languages according to the vendor.

Phenom is headquartered in Greater Philadelphia and names large US customers such as HPE and Southwest Airlines.

According to Phenom's sub-processor list, AWS hosts its services in the United States, Canada, Ireland or India, so confirm which region applies to your account before buying. Because the agents screen, score and flag candidates, ask for an independent bias audit if you hire in New York City, where Local Law 144 requires one. Illinois bans AI that discriminates by protected class, including through proxies like zip codes, and Colorado's SB 26-189, which replaced its 2024 AI Act, takes effect on January 1, 2027. Confirm which acquired modules (Applied, Plum) are included before signing.

• No federal employee privacy law, a state patchwork instead
• NYC requires bias audits for AI hiring tools
• Illinois bans discriminatory AI in employment decisions

All facts for this country →

No reviews yet. Be the first to share how your team uses it.

Every review shows its verification level. We read each one before it goes live. How we check reviews