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Leena AI AI features, pricing and GDPR (November 2026)

Agentic AI-colleague platform founded in India and headquartered in the US for enterprise back-office work, specialized in HR chatbots, ticketing and knowledge management.

HR & RecruitingHR helpdesk & employee chatbotsAI agents for HR
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Pricing: Contact for pricing

No public prices; the Universal Assistant is a flat license per employee per year, the AI Colleagues platform an annual fee plus token-based usage, quote after a short questionnaire.

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What is Leena AI?

Leena AI builds agentic AI colleagues for enterprise back-office work. Founded in India and headquartered in the US, it works in HR as a self-service chatbot and ticketing layer for midsize and large organizations with existing HR, IT and finance systems.

Leena AI was founded in India in 2018 and names a Delaware headquarters in its privacy policy, with offices in New York, San Francisco, Gurugram and Bengaluru. It builds agentic AI colleagues for enterprise back-office work. Inside HR specifically, it functions as a self-service chatbot and ticketing layer rather than a candidate-facing tool, targeting midmarket and large organizations with an existing HR, IT and finance system stack. Pricing is quote based.

Leena AI AI features and use cases

  • Answers policy questions automaticallyPre-built AI colleagues for HR self-service answer routine policy questions directly instead of routing them to HR staff. Employees get an immediate answer on leave, benefits or policy topics outside HR office hours.
  • Generates routine employee documentsThe same AI colleagues generate standard employee documents and letters from a request instead of an HR admin drafting each one manually. This frees HR time for cases that need individual judgment.
  • Connects HR data across more than 200 systemsMore than 200 pre-built integrations, including Workday, SAP, Oracle and ServiceNow, connect the AI layer to existing HR, IT and finance systems. Teams get one assistant across systems instead of switching between separate logins for each.
  • Tracks AI agent performance in the service deskAnalytics track how well the AI agents perform inside the HR service desk, covering ticket volume and resolution speed. HR leadership gets a view of deflection and response times instead of estimating them manually.

What sets Leena AI apart

  • Covers HR, IT, finance and procurement service-desk work through one agent layer rather than an HR-only chatbot.
  • More than 200 pre-built integrations, including Workday, SAP and Oracle, reaching further into existing HR and IT systems than most HR service chatbots.
  • Customers pick one of more than 14 hosting regions in North America, Europe, APAC and the Middle East, and data stays in the selected region, according to the vendor.

Where Leena AI is strongest

United States India Available internationally

Leena AI names a large number of US enterprise customers, including Coca-Cola, MongoDB, Assurant, Avaya and Ellucian, and its own website now presents a New York office alongside its founding base in Gurugram, India, where it also names customers such as Godrej.

Questions to ask before you buy Leena AI

Because Leena AI connects to HR, IT and finance systems through more than 200 integrations, map which employee data each connector exposes before signing. Hosting spans multiple regions, so confirm where your data will live; EU customers should get that region in the data processing agreement. In India, DPDP rules on consent and privacy notices take full effect on May 13, 2027, and the IT Rules 2011 already require documented security practices for sensitive data. For staff in California, the CCPA covers employee data the same way as consumer data.

Using Leena AI in the EU: GDPR and AI Act

  • Data locationMultiple regions, EU region available (according to the vendor).
  • Data processing agreementOn request (opens in a new tab). Subprocessor list (opens in a new tab).
  • EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus). Vendor statement: The trust and security page names the EU AI Act among the rules its governance features address, without classifying its own functions, as of September 2026.. Our guide to the AI Act in HR
General information with sources, not legal advice.

Rules for HR in the United States

  • No federal employee privacy law, a state patchwork instead
  • NYC requires bias audits for AI hiring tools
  • Illinois bans discriminatory AI in employment decisions

All facts for this country →

General information with sources, not legal advice.

Rules for HR in India

  • Data protection rules phasing in through 2027
  • IT Act rules still apply to employee data today
  • National AI guidelines are voluntary, not law

All facts for this country →

General information with sources, not legal advice.

Leena AI reviews

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Questions about Leena AI

Where does Leena AI store data?

Leena AI offers more than 14 hosting regions across North America, Europe, APAC and the Middle East and states that data stays in the region the customer selects. The exact European locations were not published at our check in September 2026, so ask for them before signing the DPA.

Does Leena AI have a free plan?

No free plan or trial is publicly listed; pricing is available on request.

What systems does Leena AI integrate with?

The company lists more than 200 pre-built integrations, including Workday, SAP, Oracle and ServiceNow, aimed at connecting HR, IT and finance data into one assistant.

Leena AI update historyno updates yet

No changes recorded for Leena AI yet.

Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.

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