
ServiceNow HR Service Delivery
★★★★★(0)ServiceNow's HR service module, expanded since the 2025 Moveworks deal into the EmployeeWorks front door with autonomous workflows.

Indian agentic AI-colleague platform for enterprise back-office work, specialised in HR chatbots, ticketing and knowledge management.
Leena AI is an Indian company, headquartered in Gurugram with offices in New York and San Francisco, that builds agentic AI colleagues for enterprise back office work. Inside HR specifically, it functions as a self service chatbot and ticketing layer rather than a candidate facing tool, and it targets midmarket and large organizations with an existing HR, IT, and finance system stack.
The product ships with pre built AI colleagues for HR self service, IT support, finance, and procurement, answering policy questions and generating routine employee documents. It connects through more than 200 pre built integrations, including Workday, SAP, Oracle, and ServiceNow, plus analytics tracking how well the AI agents perform inside the HR service desk. Day to day, this suits deflecting repetitive questions about leave, benefits, or policy away from HR staff, generating standard letters automatically, and giving HR leadership a view of ticket volume and resolution speed.
Because Leena AI touches systems holding personal employee data across HR, IT, and finance, with hosting spread across multiple regions rather than confirmed as EU only, companies in Germany or the EU should confirm where data would live before signing. The 200 plus integrations mean access spans many systems at once, so access governance deserves its own review. Where analytics move beyond the AI agents themselves to evaluate service desk staff, works council co determination under German law can apply, so clarify this early with IT and the works council. The company states GDPR and HIPAA aligned practices plus certifications including SOC 2 and several ISO standards; pricing is quote based.
Leena AI is headquartered in Gurugram, India, and also serves a large US enterprise customer base from there.
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Its hosting spans multiple regions rather than being confirmed as EU only, so European companies should confirm the exact data location directly before adopting it, despite the company citing GDPR aligned practices.
No free plan or trial is publicly listed; pricing is available on request.
The company lists more than 200 pre built integrations, including Workday, SAP, Oracle, and ServiceNow, aimed at connecting HR, IT, and finance data into one assistant.

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