From $79 per user/month · Free trial🇺🇸
Social media management from Chicago with a Smart Inbox, listening and the Trellis AI agent for analysis and drafts.
Swat.io AI features, pricing and GDPR (October 2026)
Social media management from Vienna with editorial planning, a community inbox, an Inbox Agent and an AI writing assistant.
Flat feeFree trial
Pricing: Flat fee
According to the pricing page, Small, Medium and Large plans are tiered by workspaces, channels and users, with a discount for annual billing; Custom and Agency on request; 21-day free trial without payment details. Amounts were only visible via a toggle in September 2026.
What is Swat.io?
Swat.io is a social media management tool from Vienna for small and midsize teams in German-speaking countries, covering planning, publishing, community management and reporting, with an Inbox Agent and an AI writing assistant.
Swat.io supports channels such as Facebook, Instagram, LinkedIn, TikTok, YouTube, WhatsApp and Threads, with an editorial calendar, a shared inbox, monitoring and dashboards as add-ons. Swat.io GmbH is based in Vienna, reports more than 18,000 users and offers its interface and support in German and English. Data is stored in the EU, and the company is certified to ISO/IEC 27001:2022.
Swat.io AI features and use cases
- Handles the community inboxThe Inbox Agent moderates incoming comments and messages, prioritizes them and suggests replies, while people keep control over what is sent. Community managers work through busy channels faster.
- Writes and polishes postsThe AI assistant creates and optimizes post texts, suggests hashtags and emojis and offers prompt templates, in all plans. Editors produce channel variants with less effort.
- Connects your own modelAI Connect, from the Medium plan, links a preferred language model via MCP for writing, planning and optimization. Teams can use a model approved by their IT.
What sets Swat.io apart
- Austrian provider with German interface and support, EU data storage and a public data processing agreement in German and English.
- Certified to ISO/IEC 27001:2022 across the whole SaaS lifecycle, from development to customer support.
Where Swat.io is strongest
Austria Available internationally
Swat.io is Swat.io GmbH, based in Vienna, and offers a German interface and German-language support.
Questions to ask before you buy Swat.io
Sub-processors are listed in an annex of the DPA, with at least 30 days' notice before changes, so review that annex with your data protection officer. SSO is not documented on the compliance hub; ask if you need it. Prices are shown only via the billing toggle.
Using Swat.io in the EU: GDPR and AI Act
- Data locationEU (according to the vendor). Hosting regions: EU.
- Data processing agreementPublic, read it here (opens in a new tab).
- EU AI ActCheck whether the AI prepares decisions about people. If not, the high-risk rules usually do not apply. The high-risk obligations apply from December 2, 2027 (Digital Omnibus).
General information with sources, not legal advice.
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Questions about Swat.io
Where does Swat.io store data?
According to the compliance hub, data is stored in the EU.
How long is the trial?
The trial runs 21 days and does not require payment details.
Is the DPA public?
Yes. A standard data processing agreement in German and English is linked on the compliance hub.
Swat.io update historyno updates yet
No changes recorded for Swat.io yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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