Workable AI features and pricing (September 2026)

Workable is a US applicant tracking and HR platform built around an autonomous AI recruiting agent that sources, screens and scores candidates, used by more than 35,000 teams across organizations of every size.

Workable pairs an applicant tracking system with broader HR operations: onboarding automation, an employee self-service portal, performance reviews, document management and payroll reporting, plus job posting to more than 200 boards. It is used by more than 35,000 teams across 100-plus countries, from small businesses to large enterprises, with customers including Square Enix and The Telegraph. Workable is headquartered in Boston, Massachusetts, with further offices in London, Marousi (Greece), Singapore and Australia, and is privately held with no disclosed parent company.

• Sources passive candidates automaticallyThe Workable Agent searches more than 400 million profiles to find strong fits who have not applied, then sends each one a personalized message. The vendor states this produces roughly twice the response rate of standard outreach templates.
• Screens every applicant against up to 14 criteriaThe agent scores each incoming application against as many as 14 job-specific criteria and chats with candidates directly to fill any information gaps. Recruiters get a scored, more complete profile instead of a bare resume to interpret.
• Advances strong fits automaticallyCandidates the agent scores as a strong fit move forward in the pipeline with the reasoning behind the score shown alongside them. Recruiters can audit why a candidate advanced instead of relying on an unexplained black-box decision.
• Connects to outside AI tools via MCPAn open Model Context Protocol integration lets recruiters connect Workable data to Claude, ChatGPT or a custom-built agent, with every action logged for audit. Teams already using another AI assistant can extend it into their hiring data instead of switching tools.

• No permanent free plan; only a 15-day free trial with no credit card required, unlike some competitors' freemium tiers.
• AI agent usage runs on a separate credit system on top of the flat subscription, rather than being bundled into the base price.
• Open MCP integration lets the product connect to external AI assistants such as Claude or ChatGPT directly.
• Flat-rate pricing tiers scale by company size band, from 1-20 up to 1,000-plus employees, rather than per-seat charges.

Workable's own site lists its US base in the Boston, Massachusetts area, with named US customers including Hugging Face and Gould & Ratner, alongside a London office and named UK customers such as The Telegraph, Addison Lee and Pharmacy2U.

Before buying, budget separately for the AI agent's credit-based usage on top of the flat monthly subscription, and check whether the included free credits cover your expected volume. There is no permanent free plan, only a 15-day trial. Because the agent screens and scores candidates, New York City employers need an independent bias audit and a published summary under Local Law 144. In the United Kingdom, solely automated decisions need safeguards such as human review under the Data (Use and Access) Act 2025.

• No federal employee privacy law, a state patchwork instead
• NYC requires bias audits for AI hiring tools
• Illinois bans discriminatory AI in employment decisions

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• UK GDPR reworked by the Data (Use and Access) Act 2025
• ICO consulting on new automated decision-making guidance
• No works councils, but a right to request consultation

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