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Billtrust AI features and pricing (October 2026)

Software for invoicing, payments, credit, collections and cash application with AI for prioritization and email handling.

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Billtrust does not publish prices on its website; pricing on request (as of September 2026).

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What is Billtrust?

Billtrust is accounts receivable software for mid-sized and large B2B suppliers. It handles invoice delivery, payments, credit, collections and cash application, and adds AI that prioritizes collection work and processes the collections inbox.

The platform has five modules: invoicing with delivery to more than 260 AP portals, multi-channel B2B payments, credit approval and monitoring, collections and cash application. Billtrust names more than 2,600 suppliers as customers in over 50 countries and more than 200 connectors to ERPs and banks. The company was listed on Nasdaq until EQT Private Equity completed its acquisition in December 2022. Typical users are receivables teams in distribution, manufacturing and other B2B sectors with many invoices per month.

Billtrust AI features and use cases

  • Prioritizes risky accountsPredictive collections uses AI and buyer payment behavior to segment customers by financial risk and recommend a collection cadence for each group. Collectors see which accounts need attention first instead of working through an aging list from top to bottom.
  • Handles the collections inboxAgentic Email reads, categorizes and summarizes incoming customer emails in the collections mailbox and drafts replies for messages that need a person. Collectors review and send instead of reading and answering every remittance note or payment question themselves.
  • Forecasts incoming cashInsights360 analyzes payment behavior across receivables and produces cash flow forecasts. Finance leaders get an estimate of expected inflows that reflects how customers pay in addition to due dates, which helps with short-term liquidity planning.
  • Answers receivables questions in chat toolsAn MCP connector lets users query Billtrust payment trends and cash flow data from Claude and Microsoft Copilot. Controllers can ask about payment trends in plain language without building a report first.

What sets Billtrust apart

  • Delivers invoices into more than 260 customer AP portals from one interface, a frequent bottleneck for suppliers to large buyers.
  • States that customer data is not used to train foundational AI models and that AI recommendations carry a rationale and audit trail.
  • Owned by EQT Private Equity since December 2022, after several years as a Nasdaq-listed company.

Where Billtrust is strongest

United States Available internationally

Billtrust is a US company that was listed on Nasdaq until EQT Private Equity acquired it in December 2022, and it connects to more than 260 AP portals.

Questions to ask before you buy Billtrust

Ask for pricing early, since Billtrust publishes none, and clarify which modules and payment fees apply. Check the connector for your ERP and whether the AP portals your customers use are covered. Request the SOC 1 and SOC 2 reports for your auditors and PCI DSS documentation if you take card payments. Billtrust hosts on AWS and Microsoft Azure; ask which regions hold your data and request the data processing terms.

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Questions about Billtrust

Who owns Billtrust?

EQT Private Equity completed its acquisition of Billtrust in December 2022. Billtrust shares were delisted from Nasdaq at that point.

Does Billtrust train AI models on customer data?

Billtrust states that it never uses customer data to train foundational AI models. It also says AI recommendations come with a rationale and an audit trail and remain subject to human review.

Which certifications does Billtrust hold?

The trust and security page names SOC 1, SOC 2, PCI DSS and ISO 27001. Request the current reports and certificate scope during procurement.

Billtrust update historyno updates yet

No changes recorded for Billtrust yet.

Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.

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