From $19 per user/month · Free trial🇺🇸
AI meeting assistant from California with conversation intelligence, call scoring, deal risk alerts and scheduling for sales teams.
Gong AI features and pricing (October 2026)
Revenue platform that records and analyzes customer conversations and uses AI agents for follow-ups, pipeline and forecasts.
Contact for pricing
Pricing: Contact for pricing
According to the pricing page, licenses are priced per user plus a platform fee based on the number of users, price by quote only; integrations at no extra cost. As of September 2026.
What is Gong?
Gong is a revenue intelligence platform that captures calls, emails and meetings, analyzes them with AI and uses the results for coaching, deal management and forecasting, aimed at midsize and large sales organizations.
Gong records and transcribes customer interactions and connects them in what it calls the Revenue Graph. Modules include Gong Engage for sales engagement, Gong Forecast and Gong Enable for training. The company is headquartered in San Francisco with offices in Tel Aviv, Dublin and Singapore among others, and reports more than 5,000 customers.
Gong AI features and use cases
- Automates follow-up workGong Agents handle follow-ups, pipeline edits, enablement triggers and forecast corrections based on what happened in customer interactions. Reps spend less time updating systems after calls.
- Shows which messages workAI Tracker identifies which value propositions resonate with which buyer personas across recorded conversations. Sales leaders can adjust messaging based on evidence from calls.
- Trains from real callsAI Trainer creates practice scenarios grounded in actual customer conversations. Enablement teams build training faster, and new reps practice with realistic objections.
- Forecasts from activityGong Forecast uses interaction data from the Revenue Graph to inform the forecast. Managers see which deals have real engagement behind them.
What sets Gong apart
- Trust center lists ISO/IEC 42001:2023 for AI management and states that customer data is not used to train generative models.
- Privacy rules can be applied by region, role or use case, which helps with recording rules that differ by country.
Where Gong is strongest
United States Available internationally
Gong is headquartered in San Francisco with further US offices in Lehi, Chicago, New York and Austin.
Questions to ask before you buy Gong
Gong records and analyzes employee conversations, so consent rules for call recording in US states such as California and in the EU apply. Ask where recordings are stored, since hosting regions are not published. Price is by quote with a platform fee.
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Questions about Gong
Does Gong publish prices?
No. The pricing page describes per-user licenses plus a platform fee by number of users, and prices come as a custom proposal.
Does Gong train AI on customer data?
The trust center states that customer data is never used to train generative models.
Which certifications does Gong hold?
The trust center lists SOC 2 Type 2, ISO/IEC 27001:2022, 27017, 27018, 27701 and ISO/IEC 42001:2023.
Gong update historyno updates yet
No changes recorded for Gong yet.
Changes the vendor made and confirmed user reports, each checked against the vendor's own pages. We review every tool monthly.
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