Monk AI features and pricing (October 2026)

Monk is accounts receivable software for B2B companies. It automates invoicing, collections and cash application, using AI to match payments to invoices and an agent to follow up with customers and handle portal and paperwork exceptions.

Monk covers invoicing, payment collection, cash application and real-time tracking of receivables. It connects to Stripe and customer procurement portals such as Coupa and Ariba, where it can upload invoices on behalf of the finance team. Target customers are growing B2B companies in manufacturing, logistics, staffing, wholesale, SaaS and other industries. The company, legally Endurance Solutions Inc., is based in New York. Go-live takes between 24 hours and seven business days, according to the vendor.

• Applies cash automaticallyMonk reads lockbox files and check images and matches incoming payments to open invoices. The vendor reports more than 80 percent processing accuracy, and only edge cases reach a person. Receivables staff spend less time on remittance advice and manual postings.
• Follows up with customersAn AI collections agent sends follow-ups to customers about open invoices. The vendor reports 24 percent more responses than standard automated reminder emails and 26 hours saved per month, which reduces manual dunning work.
• Clears invoice exceptionsWorkflows handle common blockers such as missing purchase order numbers, approval delays, W-9 requests and uploads to customer portals like Coupa and Ariba. Invoices get paid sooner because fewer of them sit unnoticed in a customer's system.

• Uploads invoices to customer procurement portals such as Coupa and Ariba.
• Works with lockbox files and check images, which are common in US receivables.
• The security page says customer data is never used to train models.

Monk (Endurance Solutions Inc.) is based in New York, stores data in the United States and automates US-specific steps such as lockbox and W-9 handling.

Monk is built around US receivables practice, from lockbox files to W-9 forms. Data is stored in the United States, and the subprocessor list is available on request, so European companies should review transfer safeguards and a data processing agreement. Check which ERP or accounting system Monk connects to in your case, and ask how the collections agent's messages are approved. Pricing depends on volume.

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