Runa AI features and pricing (November 2026)

Runa is a Mexican HR and payroll platform that automates payroll, IMSS social security and tax compliance for companies of all sizes, from a free tier for very small teams to AI agents that handle onboarding, training and employee questions.

Runa combines payroll, IMSS and tax automation with a broader HR suite covering onboarding, attendance, performance, recruitment, training and an anonymous reporting channel. The platform is tiered from a free plan for up to 25 employees to a custom enterprise offering above 1,000, and the company states more than 3,500 Mexican companies use it, including Marriott, Hyundai and Comex, alongside expansion into Argentina, Brazil, Chile, Colombia, Ecuador, Peru and the US.

• Personalizes onboarding for each new hireThe Onboarding Agent automates and personalizes each new employee's setup steps, from documents to first tasks, which the company says reduces the manual work HR would otherwise repeat for every single hire.
• Answers employee questions around the clockThe Employee Helpdesk Agent resolves routine employee questions and requests at any time of day, so HR does not have to personally field every question about leave, pay or company policy outside office hours.
• Automates IMSS and tax filingsThe IMSS Agent and ISN Agent handle the calculation and reporting steps for Mexican social security contributions and payroll tax automatically, reducing the compliance work a payroll team would otherwise repeat by hand each cycle.
• Supports goal setting and feedbackThe Performance Agent helps structure goal setting, feedback and development conversations between managers and employees, which the company positions as keeping performance reviews moving without a purely manual, spreadsheet driven process.

• Offers a genuinely free tier, RUNA GO, for teams of up to 25 employees rather than only a time limited trial.
• Publishes concrete per-employee module prices in Mexican pesos rather than quoting only on request.
• Runs six named AI agents across onboarding, training, performance, helpdesk and Mexican tax and IMSS compliance.
• Expanding beyond Mexico into Argentina, Brazil, Chile, Colombia, Ecuador, Peru and the US from a Mexico-first product.

Built specifically for Mexican payroll, tax and IMSS social security rules, with more than 3,500 customer companies the vendor names in Mexico, including Marriott, Hyundai and Comex.

Runa publishes per-employee module prices in Mexican pesos with a free tier under 25 employees, so it is worth comparing the modules you need against the published rate card. The product is built specifically for Mexican payroll, tax and IMSS rules, so it fits Mexican entities rather than multi-country payroll. Data runs on AWS cloud infrastructure, though Runa's trust center does not name a specific hosting region.

• Federal data law applies to HR records, with a union conflict
• Mandatory profit sharing is part of every payroll
• Cameras and microphones allowed only in exceptional cases for remote staff

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