Factorial AI features, pricing and GDPR (September 2026)

Factorial is an all-in-one HR and business management platform for small and midsize companies, covering time tracking, payroll, recruiting, performance and finance, with an AI agent called One that drafts documents, answers data questions and supports recruiting tasks.

Factorial is a Barcelona-based business management platform built around a core HR system, with modules for time tracking, absence management, payroll, recruiting, performance reviews, employee documents, expense management and IT device management.

The company was founded in 2016, has around 1,500 employees and reports more than 16,000 customer companies; it is headquartered in Barcelona, lists central offices in Spain, Germany and Mexico on its website and has locations including Madrid, A Coruna, Munich, Mexico City and Sao Paulo. Typical users are HR and finance teams at small and midsize businesses that want one system instead of several point tools, across industries such as retail, hospitality, manufacturing and technology.

• Drafts reports, surveys and reviewsThe AI agent One helps HR teams co-create surveys, performance reviews and internal reports, producing a first draft that a person then edits rather than a finished document. This cuts the time spent starting from a blank page for recurring HR paperwork.
• Answers questions from company HR dataOne searches across a company's own Factorial data, for example project costs or team overtime, and returns a direct answer instead of requiring a manual report. Access follows each user's existing permissions, so answers only draw on data that person can already see.
• Matches and summarizes CVs in recruitingFor open roles, One generates job specifications, suggests which candidates best match a role and produces instant CV summaries. Recruiters can scan a shortlist faster instead of reading every application in full.
• Suggests shift schedulesFactorial's automatic shift planning builds weekly schedules from contract rules such as maximum hours and rest periods, the staffing needs set per role and location, and employee availability; shifts that cannot be filled are flagged and can be adjusted by hand before publishing. According to the help center, the feature is available only on Enterprise plans.

• Combines core HR with finance and IT device management modules, going beyond the typical scope of HR-only competitors.
• Publishes a starting per-user price on its own pricing page rather than quoting only on request.
• Runs localized product sites with named reference customers in Spain, France, the UK, Germany, the US, Mexico and Brazil.
• Integrates with DATEV, a system widely used for payroll and tax processes among German employers.

Factorial is headquartered in Barcelona with two further Spanish offices in Madrid and A Coruna, and Spain remains the company's founding home market, where it reached unicorn status in 2022, while according to the company it now serves businesses in more than 120 countries overall.

Before adopting Factorial, clarify which modules are included in the published per-user starting price and which need a custom quote, and confirm a data processing agreement under GDPR Article 28. Because it tracks time, runs performance reviews and lets AI suggest candidate matches, German works councils typically hold co-determination rights under Section 87 (1) BetrVG, and using it for recruiting decisions falls under the EU AI Act's high-risk category from December 2027.

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