Greenhouse AI features, pricing and GDPR (September 2026)

Greenhouse is a US applicant tracking and hiring platform for companies from early-stage startups to large enterprises, built around structured interviewing. It adds voice-based AI interviews and fraud detection on top of the core recruiting workflow.

Greenhouse covers the hiring lifecycle from job posting and sourcing through structured interviewing, offer management, onboarding handoff and reporting, sold as three tiers, Core, Plus and Pro. The company operates from the United States with a UK entity and a German-language product interface.

The site names customers such as HubSpot, BuzzFeed, HelloFresh, Trivago and Ocado Group. Its AI layer, Voice AI and Real Talent, was added on top of an already-established structured-hiring product rather than being the sole offering.

• Conducts first-round interviews by voiceVoice AI holds a structured, two-way spoken conversation with each candidate on their own schedule, using questions and a rubric the hiring team sets up in advance. Recruiters receive a transcript, a score and flagged inconsistencies instead of reading resumes cold, which the vendor says multiplies screening capacity.
• Flags identity fraud and spam applicationsReal Talent verifies candidate identity through its CLEAR integration and analyzes signals such as phone number, email address, IP address and location to flag possible fraud and spam applications before a human recruiter reviews the file. The flags are signals for recruiters to review individually; timestamped flags in interview transcripts and the resume authenticity check come from the separate Voice AI product.
• Sorts applicants by fit to the roleTalent Matching compares incoming applicants' resumes against weighted criteria the team sets for each role and sorts them into match categories with reasoning, without advancing or rejecting anyone automatically. Past applicants in the company's own database are resurfaced through suggested filters in the Past candidates view, not through an AI score.
• Summarizes interviews and automates admin workGreenhouse Notetaker records interviews in Zoom, Google Meet or Microsoft Teams and generates AI notes mapped to scorecard questions so interviewers can stay present instead of typing, and in Report Builder the AI suggests filters from a plain-language prompt. Both features free up recruiter time that would otherwise go into manual coordination, according to the vendor.

• Sold in three tiers, Core, Plus and Pro, each adding automation and AI features rather than one fixed feature set.
• Voice AI is independently bias-audited on a monthly basis and does not score accent, tone or confidence, only rubric answers.
• The website has versions for the US, the UK and Germany, and the product interface is available in German, French, Italian, Korean, Spanish and Portuguese besides English.

Greenhouse Software, Inc. is headquartered in New York, and the United States is its home market.

Confirm which tier, Core, Plus or Pro, includes the AI features you want, since the pricing page lists features per tier but no prices. Talent Matching requires the Real Talent add-on, according to the help center, and Voice AI is sold as a separate annual subscription. Voice AI is independently bias-audited every month; ask for the latest results, since New York City requires such an audit for automated hiring tools under Local Law 144. Illinois bans AI that discriminates by protected class, including through proxies like zip codes, so review how Talent Matching criteria are weighted.

• No federal employee privacy law, a state patchwork instead
• NYC requires bias audits for AI hiring tools
• Illinois bans discriminatory AI in employment decisions

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