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Mixdesk AI features and pricing (October 2026)

Shared inbox for customer conversations with an AI agent that answers routine questions and captures leads, with no per-seat fees.

Free plan
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What is Mixdesk?

Mixdesk is a customer communication platform that brings messaging, web chat and email into one shared inbox. An AI agent answers routine questions from configured business knowledge, collects lead details and hands conversations to human teammates. It is aimed at support and sales teams that serve customers in many languages. There is no per-seat fee. A free plan covers core inbox tools, paid plans start at 49 USD a month, and AI agents need the Pro plan at 199 USD a month or higher.

What the AI in Mixdesk does

  • AI agent answers customer questions from configured business knowledge (Pro plan and up)
  • Captures lead details and hands conversations over to the team
  • Automatically translates messages between customer and team languages

Where Mixdesk is strongest

Available internationally

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