From €89 per user/month🇩🇰
Danish customer service platform for ecommerce with helpdesk, phone and chat, the Mim AI agent and an AI co-pilot for agents.
Support QA: AI tools compared (October 2026)
18tools in this category
3countries with local strength
7can host data in the EU
How results are ranked: How we review
Results
Contact for pricing🇺🇸
AI agents for support teams that resolve requests on chat, email and voice, triage tickets and score service quality.
From $25 per user/month · Free trial🇺🇸
Helpdesk built on shared inboxes for email, chat and SMS, with the Autopilot AI agent, reply drafts and automated quality reviews.
From $185 per month🇺🇸
Quality assurance and conversation analytics platform for customer service with AI grading, AskAI and coaching across all conversations.
Contact for pricing🇺🇸
Contact center platform that scores every conversation with Auto QA, plans coaching and resolves calls and chats with AI agents.
From €19 per user/month · Free trial🇺🇸
Helpdesk and service platform with AI agents for chat, email and voice, a Copilot for agents and automated quality assurance.
Contact for pricing🇺🇸
Contact center AI with real-time agent guidance, automatic quality scoring of every conversation and the Togo AI voice agent.
Contact for pricing🇺🇸
Conversation intelligence for contact centers: analyzes all customer interactions, coaches agents live and runs voice agents with OmniAgent.
Freemium🇫🇷
Experience analytics platform from Paris with the Sense AI agent for analyzing customer journeys.
Contact for pricing🇺🇸
AI platform for large contact centers that scores every conversation, plans coaching, guides agents live and resolves calls with AI agents.
Usage-based🇺🇸
US conversational AI platform for customer service agents on chat, email and voice, with workflows written in natural language.
Contact for pricing🇺🇸
US enterprise platform for building voice and digital AI agents, with agent assist and AI quality scoring for contact centers.
From $85 per user/month · Free trial🇺🇸
US cloud contact center platform with AI agents for voice and digital, an agent copilot, AI routing and automated quality scoring.
Contact for pricing🇺🇸
AI agent platform for customer service with a rules-based decision engine, quality scoring of every conversation, chat, email and voice.
Contact for pricing🇺🇸
AI platform for enterprise contact centers with GenerativeAgent, human-in-the-loop workflows, voice AI and conversation insights.
Usage-based🇺🇸
Support automation platform with AI agents for chat, voice, SMS and email, plus agent assist, auto QA and a knowledge base.
Contact for pricing🇺🇸
US contact center platform with automated conversation scoring, agent assist, customer insights and AI virtual agents for voice and chat.
Usage-based🇺🇸
AI agents for customer service across channels, with assistants for human agents, voice AI, conversation analysis and AI Studio.
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